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How Conflict can SIRV Your Understanding Of Upset

  • May 03, 2016
  • 11:30 AM - 1:00 PM
  • Ramada Plaza Suites & Conference Center, Fargo ND


Registration is closed

How Conflict can SIRV Your Understanding Of Upset

Educational Luncheon 11:30 a.m. - 1:00 p.m.

Presented by Gail Nelson, M.ED, LPC

To register: How Conflict can SIRV Your Understanding Of Upset

Program Summary: 

Conflict provides powerful clues to understanding the nature of the upset related to two profound issues – 1. What the parties care about and 2. What the parties think is unfair. Learn about 3 models that give insight into conflicted conversations and conflicted relationships.

Learning Objectives:

  1. Learn 4 sources of conflict: Structure, Information, Relationships, and Values
  2. Experience the cycle of conflict from your own case study
  3. Increase your ability to listen inside of conflicts from learning to distinguish between a position and an intent
  4. Get clarity on the two reasons people get into conflict – 1. What they care about and 2. What they think is unfair

About the Speaker: 

Gail Nelson is a therapist for individuals, couples, and families. She uses her training from the UND Conflict Resolution Center to unwind upset for individuals and groups. She has assisted in dozens of work groups to get out of conflict into more productive relationships.

Re-certification Credits:

Approved: 1.0 HRCI General credit
Approved: 1.0 SHRM credit


  • A selection of ready-made, pre-sliced sandwiches & wraps
  • Potato Salad
  • Coffee, Lemonade, Milk
  • Vanilla Ice Cream with Strawberry, Caramel & Chocolate Toppings
Educational luncheons are free for FMHRA members & student members.

Non-members: Please register and submit payment one week prior to the meeting. $20 charge per meeting.

Student non-members: Please email if you would like to attend. Your first meeting is free of charge.


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