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How to Hold People Accountable When It Feels Like a Losing Battle

  • May 02, 2023
  • 11:50 AM - 1:00 PM
  • Avalon Events Center OR Virtual
  • 55


  • Members & Student Members Only

Registration is closed

How to Hold People Accountable When It Feels Like a Losing Battle

To Register:  How to Hold People Accountable When It Feels Like a Losing Battle

Tuesday, May 2nd | 11:50 - 1:00 PM

Presented: Avalon Events Center OR Virtual

Speaker:  Sarah West

Program Summary:

Accountability is not fun. Not for anybody. We all know it’s one of those things that just has to exist in order to build successful teams and organizations. When it doesn’t, you see people breaking promises and cutting corner, over and over again.

You might not feel the effects right away, but as time goes on the stress, frustration, and resentment will build for everybody involved. How do you build a culture of accountability that doesn’t feel so gross? Join my session to learn how to take this on with confidence and grace.

Key Takeaways:

  1. How to reset expectations with your team
  2. How to reward the positive and coach the negative
  3. How to focus on the impact of the behavior and action, not the person
  4. How to inspire as you lead

About the Speakers:

Sarah West, CMA, SPHR, CEC is a CFO gone rogue. She has worked in the accounting and finance sector for over 15 years at various levels of leadership.  She earned her bachelor’s degree at Minnesota State University Moorhead and her MBA from North Dakota State University. Sarah started Light Consulting in June 2019 to help make business and life a little Lighter.

She recently became a Co-Owner of Dale Carnegie of North Dakota & NW Minnesota, which aligns nicely with the core values of Light Consulting. Sarah works with several nonprofits in Fargo-Moorhead and lives in Ulen with her husband and three children.

Menu: Hot Hors D’oeuvres and salad are on the menu for May 2nd.

  • Teriyaki chicken skewers
  • Candied Bacon
  • Pork Pot Stickers
  • Sweet & Sour meatballs
  • Artichoke Spinach dip with chips
  • Salad

  • Approved: 1.0 SHRM credit
  • Approved: 1.0 HRCI credit


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