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Emotional Intelligence – Building Awareness and Influence AND Crushing Crucial Conversations (All Day Session)

  • November 02, 2021
  • 8:30 AM - 3:30 PM
  • Avalon Events Center, Fargo, ND


Registration is closed

Emotional Intelligence – Building Awareness and Influence AND Crushing Crucial Conversations - All Day Session


If you are registered for the all-day session on November 2nd, you do not need to submit a separate registration for the lunch session. 

*The All-Day session will not be available virtually. The lunch portion only will be available virtually.

All Day Session: 8:30 am - 3:30 pm presented by Jill Staffne, Molly Stanley and Eric Piela

Session includes Educational Luncheon from 11:30 a.m. - 1:00 p.m. presented by Jill Staffne & Molly Stanley.

Click here to register for the all-day session: Emotional Intelligence – Building Awareness and Influence AND Crushing Crucial Conversations (All Day Session)

Program Summary: 

Morning Session (8:30 - 11:15 am)

Emotional Intelligence – Building Awareness and Influence

Presented by Jill Staffne & Molly Stanley

Life is full of moments – from big distractions, frustrating occurrences, or micro incidents you barely even recognize. How you interpret and react to these moments is key to success in so many ways. Regardless of how smart you are, emotional intelligence is a mindset and a set of skills that help you control and express your emotions, and help you handle interpersonal relationships. This session will help you take a hard look at your own reactions to highly emotional situations and walk you through everyday tools and tips to get a handle on responding to situations professionally. We’ll learn the science behind emotional intelligence and leave with a heightened awareness about the prevailing success that comes in life when you develop these skills.

Learning Objectives: 

  1. Take control of out of control situations
  2. Gain influence and buy-in from your executive leadership team
  3. Gain influence and buy-in from those you supervise
  4. An improved overall mental health

Afternoon Session (1:15 - 3:30 pm)

Crushing Crucial Conversations

Presented by Eric Piela

Crucial Conversations training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. This 2-hour overview provides the tools for creating alignment and agreement by fostering open dialogue – at all levels of the organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Learning Objectives: 

  1. Improve Dialogue and Engagement: Participants learn the dialogue skills demonstrated by top performers—skills that help you talk with anyone about anything to reach alignment and agreement on important matters.
  2. Create Behavior Change: These skills turn in to behaviors that improve decision making, commitment to action, productivity, and relationships.
  3. Build High-Performance & Culture: Consistent behaviors lead to organizations, teams, and individuals developing high-performance cultures based on trust and respect.
  4. Resolve Individual and Group Disagreements: Provide resolution in organizations that suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics or alienation.

About the Speakers: 

Jill Staffne:

Fargo is home for Jill as she is a graduate of Fargo South High School, an NDSU grad with a degree in Business Administration, and now lives in West Fargo with her husband, their three kids, and their French Bulldog. In college, she had a dream of becoming a counselor and eventually fulfilled that dream when she landed her first HR job in the HR Department at Bell Bank in 2003. While working at Bell, Jill always wondered who was leading HR at Scheels. Little did she know, that job didn’t exist until she joined the team in 2013 as the Corporate HR Leader for Scheels. Scheels has 28 retail locations and 1 Corporate Office located in Fargo. They employ over 6,500 associates. Jill leads 28 HR teams across a 13 state footprint including a corporate office with over 240 associates.

Molly Stanley:

Molly Stanley was born and raised in Detroit Lakes. After graduating high school she moved to Fargo and attended school at MState where she graduated with her Associates degree in HR Management.

Molly started her career in HR at an agricultural manufacturing company when she graduated and then made the move to Scheels almost 4 years ago where her focus is on hiring and general HR tasks. 

When she is not working she enjoys traveling with her husband Brian and taking their dog, Copper, for long walks in the evenings. 

Eric Piela:

With 15+ years’ experience in marketing and organizational communication, Eric Piela is passionate about harnessing the power of words and the perpetual pursuit of personal development. Eric holds a bachelor and master’s degree in Speech Communication and Organizational Communication, respectively, and is a Vital Smarts Crucial Conversations certified trainer..

Re-certification Credits:

Approved: 5.5 SHRM credit (including lunch)
Pending: 5.5 HRCI credit (including lunch)


  • Member Rate: $109
  • Non-Member Rate: $119

Please submit payment one week prior to the meeting.

Registration will close 10 days prior to the event.  


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